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Best Practices when Customizing your LocalVisits Form

Our recommended best practices and FAQ before customizing your form.

Paulo avatar
Written by Paulo
Updated over 4 years ago

OneLocal's LocalVisits platform allows businesses to easily create and customize check-in and screening forms!

LocalVisits allows you to customize your check-in forms for your customers prior to their visit! You can identify them as at-risk based on their responses, this could include displaying potential symptoms or if they have travelled in the past 14 days etc.

You can then communicate with customers as needed to ensure their experience with you is a great one.

This article will look at best practices when asking these questions and our recommended guidelines.

Get started with some tips and best practices below

Best practices when choosing your questions

When adding additional questions, keep these considerations in mind:

  1. Is this a reasonable wellness screening question?

  2. Is this a recommended question to ask as guided by local and public health officials?

Here are a few recommended screening questions:

  1. Are you experiencing any of the following symptoms (cough, headache, weakness, fever or difficulty breathing)?

  2. Have you (or anyone in your household) traveled internally or domestically in the last 14 days?

  3. Have you provided care or have been in close contact with a person who has been diagnosed, tested or quarantined for COVID-19?

  4. What is the reason for your visit?

Frequently Asked Questions

What should I do if a customer visiting my store or clinic has been flagged based on the answers they have provided on the check-in form?

It is up to the discretion of your businesses decision maker (receptionist, general manager, etc) to accept or deny a customer based on the responses received. Based on the responses, you can contact the visitor for further information or provide detailed instructions on their options.

How do I customize my LocalVisits form?

If you're ready to customize your LocalVisits form click here to get started! We'll walk you through the basics.

Need further help? Don't hesitate to get in touch using the chat bubble in the bottom right corner. Our team will be in touch to assist!

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