Take advantage of message scheduling to automate appointment reminders and review requests. This feature allows you to stay organized while ensuring customers receive timely communications without manual effort.

For businesses with defined working hours, setting up an autoresponder ensures customers receive an automatic reply when they contact you outside those hours. This provides a professional touch and manages customer expectations effectively.

If multiple team members manage customer communication, the assigning feature keeps the platform organized. Assigning messages ensures clarity about who is responsible for each conversation, reducing confusion and keeping your inbox tidy.

Quick responses demonstrate your commitment to customer service. Monitoring messages daily ensures you don’t miss opportunities, as delayed replies may lead customers to seek alternatives. With LocalMessages’ intuitive dashboard, you can efficiently manage and reply to incoming messages from any device.

For promotions or updates, use the bulk messaging feature to send customized texts to multiple customers at once. This tool helps you share important information quickly and at scale, saving time while maximizing reach.

The LocalMessages Widget on your website makes it easy for prospective and existing customers to contact you. This pop-up feature enables seamless communication for questions, quotes, and more, enhancing the user experience.

If you have further questions, reach out to our OneLocal support team through the orange chat bubble in the bottom right corner of your screen. We're here to help!