Our team is excited to get started on enhancing your online presence! Before we move forward, we'll need access to a few key platforms to ensure a smooth setup. This guide will outline the platforms we require, explain why they're needed and provide some common examples to help you get started
Website Logins (also known as CMS or Content Management System)
Your CMS is the platform you use to log in and make updates to your website content
Common CMS Platforms:
WordPress
Wix
Squarespace
Weebly
In some cases, the CMS also serves as your hosting provider (e.g., Wix, which acts as both a website builder and hosting service). In other cases (like WordPress), your CMS is separate from your hosting provider, meaning your website files are stored elsewhere
Why We Need Access
Our team will need access to your CMS to make updates and improvements directly to your website, ensuring a smooth setup process and allowing us to implement changes as needed
Domain Logins
Your domain provider is the service where your domain name (e.g., onelocal.com) is registered and managed. The domain name directs customers to your website by pointing to the location of your website files
Why We Need Access
To launch and properly connect your new website, we'll need access to your domain provider. This allows us to configure the necessary settings to ensure visitors can reach your website smoothly
How to Identify Your Domain Provider
If you're unsure who your domain provider is, there are a couple of tools you can use to find out:
ICANN Lookup Tool
The ICANN lookup tool allows you to search for details about your domain registration. It will show the registrar (your domain provider) and other relevant information related to your domain
BuiltWith
BuiltWith is another helpful tool that provides detailed information about your website, including:Website Hosting Provider
Name Server (Domain Provider)
CMS (Content Management System)
Common Domain Providers:
GoDaddy
Domain.com
Enom
Namecheap
Bluehost
DreamHost
Website Hosting Logins
Your website hosting provider is where the actual files for your website are stored. This is the location your domain name connects to so that visitors can access your website
Why We Need Access
Having access to your hosting provider is essential so we can:
Make updates to your website files
Transfer files to our platform if necessary
Backup your site files for security
Common Hosting Providers
Some hosting providers offer both website and domain hosting:
SiteGround
Bluehost
HostGator
GoDaddy (offers both website and domain hosting)
DreamHost (offers both website and domain hosting)
Wix (CMS with website and domain hosting)
Squarespace (CMS with website and domain hosting)
Access to your hosting provider allows us to manage your website effectively and ensure smooth functionality and updates
CRM Logins
In some cases, we may need access to your CRM (Customer Relationship Management) platform to set up an integration with LocalReviews. Your CRM is where you manage client information, appointments, and other key business interactions
Common CRM Platforms
Jane App
Mindbody
Jobber
Booker
AestheticsPro
By providing CRM access, we can set up the integration seamlessly, helping you maximize the benefits of LocalReviews in your client management processes
Instagram Logins
We may need access to your Instagram account in two scenarios:
If you’re using LocalContent, so we can manage and post content on your behalf
If you’re building a new website with LocalSite and would like to display an Instagram feed on your website
Google Analytics (GA) and Google Search Console (GSC) Access
If you already have accounts set up for Google Analytics and/or Google Search Console, please grant us access by adding OneLocal as a user instead of sharing your login details. This approach is secure, and it only takes a few steps on each platform
Why We Need Access
Access to GA and GSC allows us to:
Track and analyze your website’s performance.
Monitor search visibility and optimize your online presence.
Generate insights that drive data-backed improvements for your site.
How to Grant Access
Check out these step-by-step guides for instructions:
Adding us as a user ensures we can manage analytics and search data efficiently while keeping your account secure.
What If I Don’t Know My Login Details?
If you’re unsure about your login information, here are some steps to help locate it:
Reach Out to Your Previous Provider
If you didn’t manage your website setup, try contacting your previous provider. They should be able to inform you of:Your domain provider
Where your website files are hosted
Any missing login credentials
Contact Us
If you’re still unable to find this information, don’t hesitate to reach out! We’re here to help identify where your website details may be stored and guide you through the next steps
If you have further questions, reach out to our OneLocal support team through the orange chat bubble in the bottom right corner of your screen. We're here to help!
What's Next?