With LocalResponse, your customers can easily select their desired flow option by pressing a number on their phone keypad
Example Interaction
If your bot (or voice recording) is set up to say:
"You can say things like book an appointment or press 1, get a quote or press 2, and leave a voicemail or press 0,"
— your customer can now use those number keys to get to their chosen option
Customization Options
Voicemail Key: Voicemail will always correspond to the “0” key.
Other Key Mappings: You can customize the key mappings for other features, as well as the order in which your options are listed.
Add a Personal Touch
You can send us your own voice recording to make your LocalResponse service more personal. We recommend following this template:
"You can say things like [FLOW OPTION 1] or press 1, [FLOW OPTION 2] or press 2, [FLOW OPTION 3] or press 3, and Voicemail or press 0."
If you have further questions, reach out to our OneLocal support team through the orange chat bubble in the bottom right corner of your screen. We're here to help!