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How to Delete your Op 36 Account

Learn how to permanently delete your Op 36 account or your child’s account on both web and mobile. This action is irreversible.

R
Written by Ryan Fleet
Updated over 4 months ago

Warning: Deleting your account will permanently remove all data associated with it. This action is irreversible and cannot be undone.

In this lesson, you'll learn;

  1. How to Delete your Op 36 Account (Web)

  2. How to Delete your Op 36 Account (Mobile)

Please note: Both of these options will permanently delete your account and all your data from both the mobile app and the web app. This action is irreversible and cannot be undone.

How to Delete your Op 36 Account (Web)

You can delete your account on the web app by navigating to Edit Account > Account Settings

Important: Only Family Admins have authorization to delete accounts. Child users are unable to delete their own account without a Family Admins help.

Within Account Settings you'll see the option to Delete Account

This will pop open a modal that will require a password for account deletion.

Family Admin Deleting Childs Account (Web)

If you're logged in as a Family Admin and want to delete your Childs Account you will have to navigate to that Childs Account Profile. You can access this from the Dashboard by clicking on the Childs Account Card.

On the Childs Account Page click on the Edit Profile Icon.

In Account Settings you will see the option Delete Account.

Important: You'll need to enter the Childs accounts password to delete the account.

How to Delete your Op 36 Account (Mobile)

You can delete your account on the mobile app by navigating to More > Settings

In Settings you will see Delete Account and Data. This will prompt a modal that will require your password for final deletion.

Important: Only Family Admins have authorization to delete accounts. Child users are unable to delete their own account without a Family Admins help.

Family Admin Deleting Childs Account (Mobile)

If you're logged in as a Family Admin and want to delete your Childs Account you will have to access that Childs Account via the Manage Family page.

You can access Manage Family from More > Manage Family

Within Manage Family simply click on the child account you want to delete and click the delete button.

Important: You will have to enter the Childs password to delete the Childs account.

What Happens to my Data when I delete my account?

When you delete your account we delete all your personal data that is associated with it. This includes but not limited to...

  • Email

  • Passwords

  • Address

  • Birthday

  • Location

  • Golf Journal Notes

  • Images

  • Videos

The data we keep is specific for your Coach and is all the Operation 36 data. THis includes but not limited to...

  • Transactions between you and your program facility for tax purposes

  • Round data

  • Training Data

  • Curriculum Data

  • Points Earned Data

If you want to learn more about your data and our delete account process please contact us at support@op36golf.com

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