What Are Contact Groups?

You can use contact groups to organize your contacts into groups to filter when creating your Contact Tables & Segments.

Below, you will learn how to add a Contact Group, edit an existing Contact Group, or delete a Contact Group from your account.
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Step 1:
To add a new contact group, go to your hammer icon, and click on Filters.

Step 2:
Select Contact Groups from the choices on the left side.

Step 3:
In the text box, type the name of the contact group you want to add and click Create Group. The Contact Group will appear in the list on the right side.

To edit a contact group name, you will need to be on the Contact Groups page under Filters.

Once there, click on the name of the group you want to edit which will change the background to purple. Make the edits you need before pressing Enter/Return on your keyboard for the changes to be saved. The background will go back to white once you are done.

Any Contact Group can be deleted by clicking the trash can icon. This will permanently delete the group so be sure you want to remove it and not edit it instead.