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Messaging Overview
Kristina Patten avatar
Written by Kristina Patten
Updated over 2 years ago

One of the most important parts of a transaction is communication. Without the necessary communication between all of the involved parties, the transaction is more likely to fall apart.

With the Messaging feature, you can send messages to any of your team members and even the agent and client(s) on the transaction through their portals or email. They all can respond to you, giving you the necessary updates to keep the transaction going.

Below are articles that have been broken down into groups based on your responsibilities in a transaction. You will want to review them so you understand how the Messaging feature works that way you can keep communicating on time with all of the involved parties for a transaction.

For Transaction Coordinators and Team Members

For Portal Users

For Non-Portal Users

As always, if you aren't able to find the answers you need in the articles, our support team is happy to help you out! Either click on the help button in the lower right corner to chat with us or email us at help@opentoclose.com.

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