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Different pay rates for different sites

What to do if you have different pay rates for different sites your putting through from TEAM (Timegate) to Orka Works

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Written by Charlotte
Updated over a week ago

It's common to have different pay rates for different sites, so we here at Orka wanted to make sure that you could use the integration and still charge the relevant pay rates for each site.

Whilst Pay Levels are assigned within TEAM (Timegate), they are overridden by the "Supplier Pay Rate" which is set for Orka, and this is generated from the "Supplier Rate Card". To make things simple, think of it as the universal pay rate, applicable to all duties pulled into Orka Works from TEAM (Timegate).

ℹ️ This universal pay rate does not take the Orka charge rate into account. This will be added on after by Payroll when invoicing is done.

So how do you set a pay rate for a site that's different to the Supplier Pay Rate?

All you have to do is let your Orka Customer Success Manager the following information:

  • The site ID

    • You can see your site ID from the URL when you are on that site's timetable. So just copy the URL and send that over

  • The site pay rate

    • This is the pay rate per hour that you would like to pay workers for that specific site if it differs from the Supplier Pay Rate

And that's it!

Once we have this information, we will pass it on to our developers so they can ensure that a Site Pay Rate is attached to that specific site.

When this has been completed, your Orka CSM will inform you that you're all good to go for posting shifts/duties for that site. This means that the shifts then pulled through from TEAM (Timegate) to Orka Works will have the Site Pay Rate instead of the Supplier Pay Rate.

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