To support the collection of outstanding payments, Household Admins will have limited access to team views in the mobile app for any teams associated with orders that have past due balances. Once the grace period for the payment has ended, Household Admins will see a banner upon opening the app, notifying them of the overdue payment and providing an option to pay the outstanding balance. If the payment is not addressed, access to the affected team's views will remain inaccessible until the balance is paid.
In the case of a household that has players on multiple teams, only the team views associated with an order with past-due payments will be impacted. For example, if Player A is rostered on the Blue Team with no past due payments, and Player B is on the Yellow Team with a past-due balance, access to Blue Team views will remain accessible while Yellow Team views will be inaccessible.
In-app banner notifying the user of past due payment.
Tapping on RESOLVE NOW on the in-app message will take the user to the order with the past due balance.
If the user tries to access the affected team’s mobile views, those views will remain inaccessible until the past due balance on the order is paid.