What your Account Management Team Can Help with
Full site redesigns: If you want a fresh look built on the new layout system, your Account Manager can work with you to plan and implement a redesign. This is also a great opportunity to take advantage of all the new layout tools from day one.
Converting from Fixed Layouts: If your site is on the fixed layout system and you are ready to move over, your Account Manager can manage that transition for you.
Adding New Design Styles: The CSS class styles available for your rows are set up during your website’s implementation. If you need new styles added, such as new background colors, spacing options, divider styles, etc., your Account Manager can get those added for you.
Custom Header and Footer Options: Headers and footers are still managed by our web design team. If you need a new option created, reach out to get that started.
General Questions: If something does not look right, you are not sure how to set something up, or you want guidance before making changes, your Account Manager or our Support Team is a good first stop.
How to Get in Touch
Reach out to your OTTO SPORT Account Manager directly, or contact our support team, and we can answer questions you might have about your site.
Tip: The OTTO SPORT Support Team is just a click away. Anytime you have a question, connect with support via the in-system widget located in the bottom right corner of the screen of your account.
Before You Reach Out
It helps to have a few things ready when you contact our team:
Ready for a fresh look? Contact us to get started on a redesign! Share any ideas, examples, or inspiration you have, and we will take it from there.
A description of what you are trying to accomplish or what is not working as expected
The name of the page or template you are working with
Any relevant screenshots if something looks unexpected
This helps get you an answer faster!
