If you are using a Meta Quest 2 or 3 headset and experience some performance issues in scenarios, such as freezing or loss of interaction capabilities, clearing the app data on your VR headset can help.
To do this, you'll need to:
On your Meta Quest 2 /3 headset, go to settings-> storage and clear app data for OMS.
you’ll need to go through the short “download” of scenarios prior to launching the the next time you are using your headset