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Using Mobile Device Management

Managing VR headsets with an MDM

J
Written by Jess McGahan
Updated over a week ago

Mobile Device Management (MDM) platforms can be a useful tool when you have a mid-large fleet of VR headsets. They help you manage and maintain your headsets.

This guide will take you through managing OMS via your MDM. We provide guidance for using VR headsets with:

  • Meta Horizon Managed Solutions (Meta Quest devices only)

  • Manage XR (Meta Quest and Pico devices)

  • Arbor XR (Meta Quest and Pico devices)


Managing Meta Quest Devices with an MDM

You can manage Meta Quest 2, Quest 3 and Quest 3S devices for use with OMS via an MDM.

In order to use any MDM with Meta devices, you must first register your devices to the Meta Horizon Managed Solutions (MHMS) platform. You can use MHMS as a standalone MDM or use a third party MDM (Arbor XR or Manage XR) alongside MHMS.


Using MHMS as a standalone MDM

  1. Enroll in Meta Horizon Managed Solutions (MHMS):

    1. You can start the process here: https://work.meta.com/signup/

  2. Request access to the OMS app in your MHMS services account here

  3. Look out for an email confirmation that the OMS app has been shared with your MHMS organisation

  4. Set up your Meta Quest headsets (following the guidance provided in MHMS) with the OMS app

Using MHMS + Manage XR

  1. Request the OMS app share code for Manage XR here

  2. Look out for an email from our Support team with the share code to add OMS to your Manage XR account

  3. Reference this guidance for integrating Manage XR with MHMS

  4. Deploy the OMS app to your headsets via Manage XR

Using MHMS + Arbor XR

  1. Request the OMS app by sharing your Arbor XR organisation slug here

  2. Reference this guidance for integrating Arbor XR with MHMS

  3. Deploy the OMS app to your headsets via Arbor XR


Using Manage XR as a standalone MDM (for non-Meta devices)

  1. Request the OMS app share code for Manage XR here

  2. Deploy the OMS app to your headsets via Manage XR


Using Arbor XR as a standalone MDM (for non-Meta devices)

  1. Request the OMS app by sharing your Arbor XR organisation slug here

  2. Deploy the OMS app to your headsets via Arbor XR


Note - MDM deployment of OMS is only available to current OMS customers. Trialling customers will not be given MDM access to the platform during trial.

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