Resetting a User's MFA & Password
Click the gear icon on top right
Go to the Users tab
Click on the user you wish to edit
The Update User form will pop-up
Select either Reset Password, Reset MFA, or both.
Click Update User.
For a password reset: The user will receive an email with instructions to reset their password.
For an MFA reset: The user will be prompted to set up their MFA again when they log in.
If you have questions, please contact support by:
Emailing support@fraudfighter.com
Monday-Friday, 7AM - 5PM PST