Skip to main content

Enable Sample Files

Enable the collection of sample files on PALIDIN Desktop to help our support team troubleshoot

Allie Roberts avatar
Written by Allie Roberts
Updated over a week ago

To enable sample files:

  • Launch PALIDIN as Admin: In Settings> Sampling> toggle on save options> scan 3-5 different docs> click Show> grab samples and submit them to our secure file LINK

If you have questions, please contact support by:

Monday-Friday 7AM - 5PM PST

Did this answer your question?