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How to submit the package
How to submit the package

How to receive my package after purchasing

Updated over a week ago

Hi guys, here is the guidance on how to submit the package

Items will be shipped to Pandabuy warehouse after you make a purchase on our site. When your items arrived at Pandabuy warehouse, and the order status shows "stored", you can click to submit the package.📦

  1. Click "warehouse" page, choose the PO or PI number that you want to send.

    Fill in "country" and then click "submit" to jump to the next page

  2. Add your Shipping Address.

    Please make sure that the address and zip code are filled in correctly, the information you fill in will be printed on the parcel sheet.

    *Address Label is only used to mark the address, such as "home", "company", "school".

  3. Choose Outer Packing Method and Packaging Details.

  4. Leave the remark if you have any requirements on your package

    Such as add the bubble wrap paste the invoice or any other packaging requests, the warehouse staff will do accordingly if it's feasible😀

  5. Choose shipping method and fill the declaration.

    If you want to learn more about how to declare, click here

    And if the route you choose provide insurance, you can click here to purchase, and you can also check the insurance type the routes provided.

  6. Click "reminder" and then submit parcel

    If you have shipping counpons or shipping discount code, you can use when submit the parcel.

    Warm reminder:

    Pandabuy warehouse can keep products for 90 days for free, if the storage period expires, customers can pay for the storage period extensive service, which is 10 yuan for one month for one PI order.

    If products expired for more than 30 days, they will be destroyed and cannot be restored.

    The countdown can be seen on the warehouse page.

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