I have sign-in issues
Updated over a week ago

We're sorry that you're experiencing issues with signing in. There could be a few reasons for this:

The "We can't find an invitation for this email" error

If you are seeing this error during the sign-up process, it means you are trying to set up your account with an email address that is not registered in your ParkBee community. Please use the email address that you received the invitation for.

Stuck on the "please wait while we redirect you" screen

Did you get stuck on the "Please wait while we redirect you." screen after pressing the "Set up my account" button in the email invitation? This probably means that you are not clicking on the link from the same device on which you have the ParkBee Communities app installed.

Please open the email invitation to set up your account on the mobile device you have the app installed on and try it again.

Is it still not working?

If you still can't sign or log in after trying this, reach out to our customer support team via support@parkbee.com they will be happy to help you.

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