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How can I set limits?

Updated over 7 months ago

ParlayPlay is committed to ensuring that you participate in a safe and responsible manner.

Player limits help you manage your play in a healthy way, giving you control over deposits, entries, and entry fees. You can adjust your limits anytime by going to Personal Information β†’ My Settings.


How Limits Work

Our system calculates limits on a rolling basis, not by calendar day, week, or month:

  • Daily limits β†’ calculated over the past 24 hours

  • Weekly limits β†’ calculated over the past 7 days

  • Monthly limits β†’ calculated over the past 30 days

πŸ‘‰ Example: A deposit made three days ago will still count toward your weekly and monthly limits until it β€œages out” of those rolling windows.


Types of Limits You Can Set

  • Deposit Limits – maximum deposits you can make

    • Per day

    • Per week

    • Per month

  • Contest Entry Limits – maximum number of contests you can create

    • Per day

    • Per week

    • Per month

  • Entry Amount Limits – maximum entry fees you can use in contests

    • Per day

    • Per week

    • Per month


Timeout & Self-Exclusion

If you’d like to take a break, you can request a timeout by contacting us via our Live Chat Support or at support@parlayplay.io.

  • A timeout temporarily disables your account for an extended period.

  • During this time, you will not be able to log in or access ParlayPlay.

  • To learn more about Self-Exclusion, please click here.


βœ… Regularly monitoring your deposits and aligning them with the rolling time frames helps ensure you stay within your limits and maintain a safe, seamless gaming experience.

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