If you are a store owner using the Bounce platform, you may be interested in learning more about the two different roles available and the permissions associated with each role. In this article, we'll introduce the roles of "Owner" and "Employee" and explain how you can manage access and permissions for each through the Partner app.

Roles of the Owner	Roles of the Employee
Owners have access to everything in the Bounce account.	An employee has access to bookings only.
Owners see and manage earnings.	In case your account has multiple stores, employees have access to all bookings regardless of which stores these are from.
Owners manage the store (closing the store, changing opening hours, etc.)	Employees can also manage reservations such as changing the number of bags.
Owners can modify permissions such as add new users or remove users from the account

Changing Permissions

The owner can change permissions in both the owner's roles as well as the employee's.

Here's a quick tutorial

Follow the steps below to add a user or change user's role:

Log in to your Partner app.
Head to Settings.
[You may] add Users. Note: If you have added users to the account before, you should see them listed here.
[You may] change Roles. Note: Find the user you want to change the role. A dropdown will show up and you can select another permission level for them.

How do I communicate with Bounce customers?

Accessing your Partner Portal

Changing your Store hours

Adding Your Staff to Bounce Portal

Checking In or Out a Customer FAQs

Specifying Owner and Employee Permissions

Roles of the Owner

Roles of the Employee

Changing Permissions