Troubleshooting

When you're having trouble signing up or logging in

5 articles in this collection
Written by Doug, Michael Lerman, and Alexa

Don't See Your "Money on the Way" Email?

Here are some tips to find the automated payment alert emails from PaymentHub

Written by Alexa
Updated over a week ago

Forgot Your Username and/or Password?

What to do when you forget your login information

Written by Doug
Updated over a week ago

Identification Verification Troubleshooting

Here's help with ID issues when registering for PaymentHub

Written by Michael Lerman
Updated over a week ago

GoAver Identity Verification

What to do if you receive an email from GoAver

Written by Michael Lerman
Updated over a week ago

Log Out Screen Error

Here's what to do if you receive what looks like an error message when signing out of PaymentHub

Written by Doug
Updated over a week ago