Is the Payroller mobile app free?
The mobile app offers eligible free payroll features for businesses with one employee.
You need an active subscription to:
Process payroll for more than one employee.
Access Superannuation and make super payments through Beam.
Leave scheduling, updating company details, adding employees, and editing existing pay runs are available without a subscription.
How much does a mobile subscription cost?
Plan | Price | Billing |
Annual | $12.92 per month | Paid upfront for the year |
Monthly | $16.99 per month | Paid monthly |
Both plans cover unlimited employees for a flat fee. Adding or removing employees does not change your mobile subscription fee.
What features are included in a mobile subscription?
Unlimited pay runs and STP submissions.
Payroll for unlimited employees.
Viewing and sending payslips.
Employee and leave management.
Superannuation and super payments through Beam.
How do I subscribe?
Log in to the Payroller mobile app.
Select the three dots in the top-right corner.
Select Subscription.
Follow the prompts to choose your plan.
How do I access and pay Superannuation on mobile?
With an active subscription, select Superannuation from the main menu to review and submit super batches directly from the app.
Before submitting a batch, complete your Beam registration and successfully process the relevant pay run. After processing payroll and submitting your STP report, open Superannuation to review and submit the available batch.
Make sure your app is updated to the latest version. If you still cannot see Superannuation, contact Payroller Support.
For more information, see the Payroller & Beam Superannuation FAQ.
What is Beam, and does it cost extra?
Beam is Payroller’s integrated superannuation clearing house. It processes contributions and distributes them to your employees’ nominated super funds.
Beam is included with an active subscription at no additional cost. It is not included in the free one-employee mobile offering.
What is the difference between Web and mobile subscriptions?
| Payroller Web subscription | Mobile subscription |
Access | Web and mobile app | Mobile app only |
Pricing | Per employee | Flat fee for unlimited employees |
Features | Additional payroll management features, plus mobile access | Essential payroll features on mobile |
Superannuation and Beam | Included with an eligible active subscription | Included with an active subscription |
If you already have a Web subscription, log in to the mobile app using the same account. You do not need a separate mobile subscription.
How do I switch between Web and mobile subscriptions?
Cancel your subscription on your current platform and subscribe on the platform you want to use.
Subscriptions and payments do not transfer between platforms. Cancel your existing subscription before renewal to avoid paying for both.
A Web subscription includes mobile app access.
Will my subscription renew automatically?
Yes. Your subscription renews automatically unless you cancel before your next billing date.
There is no credit card surcharge on subscriptions.
How do I cancel or change my billing plan?
Open the mobile app.
Select the three dots in the top-right corner.
Select Subscription.
Select Manage Subscription.
Follow the prompts in the App Store or Google Play.
After cancelling, you can use paid features until the end of your current billing period.
To switch between monthly and annual billing, cancel your current plan and wait until the billing period ends before subscribing to the new plan.
If your employee count drops to one, you can cancel before renewal if you no longer need paid features. You must keep an active subscription to continue using Superannuation and Beam.
Can I get a refund if I cancel?
Cancelling does not automatically provide a refund. You retain paid access until the end of your current billing period.
For subscriptions purchased through the mobile app, submit refund requests through the Apple App Store or Google Play, depending on where you purchased your subscription.
If I submit STP quarterly, do I need to pay for all three months?
With an annual plan, you pay upfront for the full year.
With a monthly plan, you pay for each billing period while your subscription is active. You can cancel before renewal and resubscribe when you need paid features. The monthly price is higher than the annual plan’s monthly equivalent.
You need an active subscription whenever you use paid features, including Superannuation and Beam.
Can I use Payroller with a Withholding Payer Number (WPN)?
Payroller does not support STP reporting for WPNs.
You will need an active subscription to generate employee payslips under a WPN.
Learn how to customise your Payroller mobile app subscription with our simple guides:
Discover more tutorials for using Payroller
Download the Payroller STP mobile app to do payroll from anywhere, anytime. Get the most from using Payroller with our simple user guides for Payroller mobile app.
Signing up for a Payroller Web subscription gives you access to all Payroller features on both Payroller web and mobile app. Read our Subscription FAQs for more information.
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