Customising your employee to the correct status is important so that you are billed correctly.
You will be prompted to upgrade your subscription based on the number of active employees you have and you will be charged based on the number of active employee seats you have.
Please note: If you do not wish to be charged for any employee seats that are no longer required, please make sure to deactivate your employee and also remove the employee seat from the billing section before the next automated payment.
You can adjust the status of your employees if they are not included in your pay runs or use any of the features in your paid plan.
There are three types of employee Status
Active employees are included in all features of the product and require a paid active employee seat in subscriptions.
Inactive employees will not be included in any pay runs, timesheets, or rosters and do not need a paid active employee seat in subscriptions. Employees that are terminated will automatically show this status.
Roster-only employees will not be included in any pay runs but they can be added to rosters and timesheets and do not need a paid active employee seat in subscriptions
To change the employee status, click on People.
Click on the cog icon to edit their settings.
Click on 'Change Status'.
From here you can select the status that you want for the employee.
You have now changed the status of your employee