Assigning a teacher to a license
Go to Subscription Management.
Find an Unassigned license and click Assign.
Fill in the teacher's email, first name, and last name.
Click Send invite. The invite goes out right away — there's no draft step, so double-check the email address before submitting.
The license updates immediately to show it's Assigned, along with the Activated date and the Expires date
Reassigning a license to a different teacher
Use this if a teacher leaves, changes grades, or was assigned by mistake.
Find the Assigned license and click Reassign.
You'll see a confirmation: “Reassign this license? The current teacher's access will be revoked immediately. You'll assign a replacement in the next step.”
Click Confirm.
⚠️Before you confirm: The current teacher loses access the moment you click Confirm — not after you've assigned someone new. Have your replacement teacher's name and email ready before you start this step.
Once confirmed, you'll see a message showing the previous teacher was removed, with a new Assign form ready below it.
Enter the new teacher's details and click Send invite to finish.
What you can't do from this page:
Assign the same license to more than one teacher at a time.
Assign multiple licenses at once — each is done one at a time.
Edit a teacher's name or email on an existing assignment — use Reassign instead.
Reactivate a Cancelled or Expired license.
If a license shows as Cancelled or Expired
Contact the ACSI Care Team at careteam@acsi.org to reactivate or resolve a cancelled or expired license.