You can’t amend transactions using Transactions > Amend Income or Expenditure Transaction or cancel transactions using Transactions > Cancel Income or Expenditure Transaction if the transactions have been:
Included in a VAT 100 Report
Included in a reconciled or part-reconciled statement
Left unreconciled from a previous closed period
If you need to cancel a transaction that falls in one of these categories, you can do this by entering a contra-entry transaction which has the effect of cancelling the original transaction. You can then net these transactions off your next reconciliation.
Note: If you are cancelling, do not cancel the original cheque receipt or alter the original paying-in slip.
Select Transactions > Cancel Income or Expenditure Transaction.
Select the relevant transaction.
Click Continue.
Type in a Reason for Cancellation.
Click Cancel Transaction(s).