At Penji, we’re committed to your satisfaction. That’s why we offer a 30-day money-back guarantee. If, for any reason, you’re not happy with our services within the first 30 days of signing up, you’re eligible for a full refund—no catches or strings attached.
We understand that a poor experience with a designer can happen. If it does, our Support Representatives are ready to help by switching designers or adjusting your team. With hundreds of designers at Penji, finding the perfect match may take time, but we’re committed to pairing you with the right team.
Please note that our 30-day money-back guarantee applies to monthly plans only, and annual or quarterly plans are not eligible for refunds.
If you have any questions or need assistance, feel free to reach out to our Support team at support@penji.co or connect with us via live chat. We’re here to ensure you have the best experience possible!