We know billing stuff isn’t the most exciting part of your day, so we’re here to keep it simple, straightforward, and maybe even a little fun.
Let’s break down how your billing schedule works—and how to cancel if needed.
🗓️ When Will I Be Billed?
When you sign up for Penji, your billing cycle starts right away. That means your card is charged on the same day you join, and then every 30 days after that. So if you sign up on the 5th, your next payment will be on the 5th of the following month.
Easy, right?
💡 A Quick Note About Pauses and Payment Issues
If your payment doesn’t go through, your account may be automatically paused until it’s sorted out. Don’t worry—you’ll get a heads-up from us so you can update your info and get things rolling again. No lost progress, no stress.
❌ Need to Cancel?
We’ll be sad to see you go 😢, but if you need to cancel, you can do it anytime in just a few clicks.
Check out this quick guide for steps: 👉 How do I cancel my membership?
📬 Still Have Questions?
We’ve got your back. Reach out anytime at support@penji.co—we’re always happy to help! 💬