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I canceled, but I still got billed—What should I do?
I canceled, but I still got billed—What should I do?

Accidental billing

Updated over 4 months ago

If you've been billed after canceling your Penji account, don't worry—we’re here to help resolve it quickly.

Please provide evidence of your cancellation by sending it to support@penji.co, submitting it through the help desk in Penji’s dashboard, or reaching out to us via the live chat on our website. A team member will review your case and work on finding the right solution for your business as soon as possible.

Your satisfaction is our priority, and we’re committed to making things right!

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