It happens. There are times where we just don't get it right.

No matter what the problem is, voice your concern.

Let us know what is and isn't working. If the design project doesn't look the way you want, we will fix it. If we accidentally misspelled or missed a certain section of the project, we can fix that too. Mistakes happen and although we are frustrated that this happened, our designers are human.

If a situation like this does happen where you do not like a project, we will add any lost time back into your account to ensure we get the design right.

Lastly, once you find a team of designers that work best for you, make sure you let your team know. We will continue to assign that designer to your account so you can continue to build a stronger relationship together.

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