🎨 How to Communicate Effectively with Your Penji Team
To keep your projects organized and moving quickly, our platform is designed to handle all communication in one central place. While direct emails to your designers aren't available on our standard plans, Penji offers built-in tools for seamless collaboration. Here is how to get the most out of them:
💬 Use In-Platform Tools
Project Chat: Communicate directly within the specific project window. This keeps all your conversations tied to the right task, avoiding lost emails or messy threads.
Click-to-Comment Tool: Point and click on the exact part of the design you want to discuss. This provides instant, pinpointed feedback for the designer.
Leave Feedback: Use the dedicated "Leave Feedback" option in your project to submit organized revision requests.
📋 Write a Clear Project Brief
Starting with a detailed project brief is the best way to get accurate results from the start:
Be Clear: Explain exactly what you need, its primary purpose, and the overall feel or style you are aiming for.
Add References: Provide examples, brand colors, fonts, or any visual inspiration. The more context you provide upfront, the better and faster your delivery will be.
⚡ Tips for Faster Revisions
Get Specific: Instead of subjective feedback like “make it pop,” try giving direct instructions like, “Can we change the background to match our brand's blue?” Clear instructions lead to faster turnarounds.
Use Visuals or Video: Tools like Loom or marked-up screenshots are excellent for walking through complex edits. They save time and prevent confusion.
🏢 Agency Plan: Dedicated Art Director Access
If you are on the Agency plan, you unlock advanced communication channels to ensure absolute brand consistency and that no detail is ever missed:
Direct Chat & Email: You can communicate directly with your Dedicated Art Director through our platform's internal chat or via email.
Phone & Video Calls: For clients located in the United States or Canada, you can schedule phone and video calls with your Art Director to discuss strategy, review complex workflows, and align your brand's vision.
🚀 Summary
Smart, centralized communication leads to amazing designs delivered faster. Penji provides all the tools you need to keep your projects on track and your team aligned.