If you see a message saying that your Perifit Premium free trial has already been used, this usually means that a previous Perifit Care account associated with the same Apple ID or Google account has already activated a free trial.
Why am I not eligible for the free trial?
Perifit Premium free trials are tied to your Apple ID or Google account, not just to your Perifit Care account.
This means that:
If a free trial was previously activated with your Apple ID, you cannot start another free trial using a different Perifit Care account with the same Apple ID.
If a free trial was previously activated with your Google account, you cannot start another free trial using a different Perifit Care account with the same Google account.
Even if you’re a new Perifit Care customer or have created a new Perifit Care account, the free trial is still considered used if it was previously activated with the same Apple ID or Google account.
What can I do?
If your free trial is no longer available, you can subscribe directly to Perifit Premium to access the Premium features. Simply tap on any Premium item in the Perifit Care app and follow the subscription steps.
If you believe you should be eligible for a free trial or need further help, contact our support team via the ? button of the Perifit Care app's main screen. Our team will be happy to check this for you.