Skip to main content
All CollectionsPre-purchase questionsShipping & Returns
I received the wrong product or the content of my parcel is incomplete
I received the wrong product or the content of my parcel is incomplete
Updated over 9 months ago

If you received the wrong product or have any doubts about the content of your order upon receipt, rest assured that our support team will look into it for you as quickly as possible and find a solution for you.

Reach out to our support team via the ? button of the app, the contact form on our website, or via email at support@perifit.co with the following details:

- Order number
- Photo of the package with the label
- Photo of the content of the package

Did this answer your question?