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Pre-purchase questions
Considering buying a Perifit product? Find answers here
30 articles
Perifit Care for health professionalsHealth professional looking to test, recommend, stock or sell Perifit Care
My order is not going throughSolutions for When Your Order Won't Go Through
Is Perifit Care reimbursed by my health insurance?
Do I need to pay for the app ?
Do I need the internet to train with Perifit Care?
What is the size of Perifit Care?
Differences between Perifit Care and Perifit Care +
Is the shipping package discreet?
Do you ship to my country?
How long will it take to get my order?
How much does shipping cost?
I want to amend my order or delivery address
I received the wrong product or the content of my parcel is incomplete
Where can I buy Perifit products?
I didn't get the tracking link for my orderWhat to do if you did not receive your tracking link
Order marked as delivered but not receivedThe tracking link shows my order/parcel/package was delivered but I did not get/receive it
I would like to change or cancel my orderModify/change/amend/cancel my order
I have not received my orderMy order is late or has not arrived - what must I do?
Order returned to senderMy order/parcel/package was returned/sent back to the sender
What payment methods are available?
My card was declined. What should I do?
USA - Can I use my FSA / HSA to buy Perifit products?
I was charged an international payment fee by my bank. What can I do?
My payment was processed but I did not receive an order confirmation email. Did my order go through?
I need an invoice for my order
I need an invoice or a quote for my insurance