How to log in
Open the Scanner app from your home screen or go to app.perkstar.co.uk/scanner-app in your mobile browser.
Choose your login method:
Sign in via Email – Enter your email address and password
Sign in via Phone – Enter your phone number and receive an SMS verification code
Tap Sign In.
You're now logged in and ready to scan customer cards.
Note: You cannot create new accounts from within the Scanner app. To set up access for your staff, create manager accounts from your Perkstar dashboard first. Managers can then log in with their own credentials.
Session and security
For security reasons, the Scanner app session is automatically terminated once every 24 hours. This setting cannot be changed.
Tip: We recommend logging in to the Scanner app at the start of each workday to avoid interruptions during business hours.
Important: Avoid logging in to the Scanner app on multiple devices using the same credentials at the same time. This can cause session interruptions. If multiple staff members need access, create separate manager accounts for each person.
FAQs
Can my staff log in to the Scanner app?
Yes. Create manager accounts in your Perkstar dashboard, then share their credentials. Each manager should use their own login to avoid session conflicts.
How long does a login session last?
Sessions are automatically terminated every 24 hours. Log in again at the start of each workday.
I forgot my password — how do I reset it?
On the login screen, use the password reset option. A new password will be sent to your email address.
Can I log in on multiple devices at once?
We don't recommend it. Using the same credentials on multiple devices simultaneously can cause session interruptions. Create separate manager accounts for each device or staff member instead.