Scanner App for Staff
Complete guide to using the Scanner App mobile tool for processing customer loyalty transactions at your point of sale.
Scanner App Overview - Using the Mobile Point-of-Sale ToolComplete guide to the Scanner App for processing loyalty transactions. Learn how to install as PWA, log in with credentials, scan customer cards, configure settings, and troubleshoot scanning issues.
Installing the Scanner AppStep-by-step guide to installing the Scanner App on iOS and Android devices. Learn how to add to home screen as PWA, troubleshoot installation issues, and deploy to staff.
Logging In to the Scanner App - Staff AccessLearn how to log in to the Scanner App with your credentials. Complete guide to account types, 24-hour sessions, manager logins, avoiding logouts, troubleshooting access issues, and security best practices.
Scanner App - Processing Stamp Cards - Adding Stamps at CheckoutLearn how to process stamp card transactions with the Scanner App. Complete guide to scanning customers, awarding stamps for visits or spending, redeeming rewards, handling automatic redemptions, and troubleshooting.
Scanner App - Processing Multipass Cards - Recording Customer VisitsLearn how to process multipass card transactions with the Scanner App. Complete guide to adding prepaid visits, redeeming services, managing bonus points, tracking balances, and handling visit packages.
Scanner App - Processing Cashback Cards - Calculating Purchase CashbackLearn how to process cashback card transactions with the Scanner App. Complete guide to scanning cards, adding cashback with automatic tier-based calculations, redeeming points, and troubleshooting transactions.
Scanner App - Processing Gift Cards - Redeeming Prepaid BalanceLearn how to process gift card transactions with the Scanner App. Complete guide to redeeming balances, adding funds to reloadable cards, handling one-time vs partial redemptions, and managing prepaid value.
Scanner App - Processing Coupon CardsLearn how to process coupon cards with the Scanner App. Complete guide to scanning coupons, verifying status, processing redemptions, converting to linked loyalty cards, and tracking promotional campaigns.
Scanner App - Processing Membership Cards - Verifying Member StatusLearn how to process membership card visits with the Scanner App. Complete guide to scanning cards, redeeming visits from prepaid packages, tracking subscriptions, recording costs, and monitoring balances.
Scanner App - Processing Discount CardsLearn how to process discount card transactions with the Scanner App. Complete guide to recording purchases, tracking spending toward tier progression, monitoring discount percentages, and managing customer advancements.
Scanner App - Processing Reward Cards - Adding and Redeeming PointsLearn how to process reward card transactions with the Scanner App. Complete guide to adding bonus points with automatic calculation, redeeming multi-level rewards from catalog, tracking balances, and managing earnings.
Kiosk Mode - Automated Point and Stamp AccrualLearn how to enable and configure Kiosk Mode for hands-free check-ins. Complete guide to automatic stamp and point accrual, duplicate protection settings, supported card types, and self-service station setup.