Keeping our member's data secure is the most important thing that we do at Perx. We go to considerable lengths to ensure that all data sent to Perx is handled securely as keeping Perx secure is critical to our business. We want to share some of the details of what we do everyday to keep things secure, and some of the work that we're doing to continually improve the security of your data. 

Our team has relevant experience

Our team includes people who've designed, built and operated secure Internet facing systems in relevant industries like health, banking and other cloud services. Our technical advisers include people familiar with best-practice in IT security, from white-hat hackers who've worked for the biggest firms globally to engineers who built payment systems for Walmart.

We host in world-class facilities

All our services and data are hosted in Amazon Web Services facilities in the USA and Australia. Amazon Web Services are the largest provider of hosting services globally and so are highly experienced in enabling security by design. 

You can read more about the considerable measures Amazon take in securing their facilities and services here: https://aws.amazon.com/security/

We follow best practices

At Perx we follow a number of best practices that improve our security posture. Here are a few examples:

  • All data sent to Perx is encrypted in transit. Our API and application endpoints are TLS/SSL, we use strong cipher suites and have features such as Perfect Forward Secrecy fully enabled. We also encrypt all data at rest.
  • We use industry-standard authentication methods to ensure that only you get access to your data.
  • We have functioning, frequently used automation in place so that we can safely and reliably roll-out changes to our technology. This gives us confidence that we can get a security fix out quickly when required.
  • We use technologies such as AWS Cloudtrail and GuardDuty to provide an audit trail over our infrastructure. Auditing allows to do ad-hoc security analysis, track changes made to our setup and audit access to every layer of our stack.
  • Our team uses two-factor authentication whenever possible in their day-to-day work. We ask vendors to enforce two factor authentication in all our accounts. We discourage use of shared accounts on any system - when we have no choice we use a password manager to securely share logins. 
  • We educate all staff on security procedures and policies from technical developers all the way to account managers.

We enable security features

Our team has developed features to allow our members to use Perx with enhanced security. These include: 

  • Enabling biometric security to require authentication via fingerprint or facial recognition to access the Perx App
  • Enabling two-factor authentication to log in to the Perx App and our web-platforms in conjunction with services like Google 2-Step Verification
  • Requiring members to set passwords that are both complex and long to increase their security
  • Automatic detection of user credentials that have been breached on third-party services via Auth0 and notifying users

Have more security questions? 

Feel free to get in touch with our team. You might also be interested in reading more about how we protect your privacy. Here's an article that explains everything about Privacy at Perx. 

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