If you connect your company’s email domain to the Dashboard, all marketing communications will come from a verified sender address of your own. They will not longer come from the support@piggy.eu email.
To connect your email domain to the Dashboard follow these steps:
Head to settings and then locate the ‘marketing’ tab on the left side at the bottom.
Go to the ‘Email Domains’ tab and press the ‘Add domain’ button.
On the first step enter the domain in the format of “ yourdomainname.com “, no need to include “ https:// ”.
On the ‘Verify’ step, enter the DNS records presented into your domain back-end. The process to complete this step depends on your domain provider.
Once the records have been configured correctly, press the ‘Verify’ button at the bottom to proceed.
Important: Entering the DNS records is a process that takes place on your organisation’s side. You can use the ‘Send to your developer’ button to send an email the person in your organisation responsible for configuring your email domain. Please direct any issues with setup to your domain provider or development team.
You can now create a verified sender profile, follow these steps:
Head to settings and then locate the ‘marketing’ tab on the left side at the bottom.
On the ‘Senders’ tab find the ‘New sender profile’ button.
Enter the name you would like to appear as the sender. If you have an approved domain, make sure in the ‘email’ field the domain is correct. example: loyalty@yourdomainname.com
To make this sender profile the default on new emails, select the actions (3 dots) on the profile, and click 'set as default profile'.
If your domain is not approved, you can still create a sender profile, but the name will only change, the email will still be support@piggy.eu
Or check out a video here!