It is possible in the dashboard to link a special domain just for loyalty to the contact portal. This way, your customers will see something more like loyalty.yourcompany.com instead of a Piggy subdomain. Make sure you first set up your custom domain, then follow the steps below:
Go to the 9 dots (toolbar) and select ‘contacts portal’ and then ‘domains’
Select ‘Link domain’ and then ‘custom domain’.
Enter your domain URL and press ‘submit’.
On the ‘Verify’ step, enter the CNAME DNS record presented into your domain back-end. The process to complete this step depends on your domain provider.
Once the records have been configured correctly, press the ‘Verify’ button at the bottom to proceed.
Important: Entering the DNS records is a process that takes place on your organisation’s side. You can use the ‘Send to your developer’ button to send an email the person in your organisation responsible for configuring your domain. Please direct any issues with setup to your domain provider or development team before contacting our support team.