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Large Transfers Deposit & Withdrawal Guide

What Is Large Transfers?

Large Transfers is a dedicated channel offered by Pionex for users who need to move large sums of fiat currency. It supports purchasing XUSD with USD and instantly swapping it to USDT. The channel service is currently provided by Webot, with StraitsX and FV Bank as partner payment institutions.

Who Is It For?

This service is suitable for users who:

  • Need to deposit or withdraw a large amount in a single transaction (recommended $1,000 USD or more)

  • Prefer to fund their account via bank wire transfer

  • Have completed Level 2 KYC identity verification

Fee Structure: A fixed service fee of $55 + 0.2% is charged per transaction, plus an estimated cross-border wire transfer fee of $10–$30 (actual amount depends on intermediary banks). A one-time account opening fee applies for first-time users (waived during the open beta period). Due to the high fixed fee, this channel is not recommended for small transactions.

Minimum Deposit Amount

The minimum deposit per transaction is $1,000 USD.


Deposit & Withdrawal Process

The process consists of three steps:

  1. Open a Large Transfers account

  2. Purchase XUSD

  3. Swap XUSD to USDT


How to Apply for an Account

Step 1: Go to the Large Transfer Deposit & Withdrawal page

Step 2: Verify account eligibility

The system will check the following three items:

Item

Requirement

Email address binding

Must be bound

Level 2 KYC verification

Must be verified

Additional information

Must be completed

Step 3: Complete supplementary information

Click "Complete Now" and fill in the following personal details (in English):

  • First name / Last name

  • Postal code

  • Date of birth

  • City, State/Province

  • Address in English

  • Passport number and expiry date

  • Upload English passport (supported formats: jpg, jpeg, png, pdf; max 10MB)

Click "Save" when done.

Step 4: Agree to terms and activate account

Once all items show "Completed," check the box to "Agree to share KYC information with third-party payment institutions," then click "Activate Account."

Step 5: Wait for review

After successful submission, the review process is expected to take 1–3 business days. Once approved, you can begin using the Large Transfers feature.


Important Notes

  • This service channel is currently provided by Webot. Please read the relevant risk disclosures and privacy policy before use.

  • KYC information will be shared with third-party payment institutions (StraitsX or FV Bank) to ensure transaction security and compliance.

  • The initial account activation is valid for 30 days; renewal fees apply after expiration. During the open beta, renewal is free and automatic.


Frequently Asked Questions

Q: What are the requirements to use Large Transfers Deposit & Withdrawal?

Before getting started, you must complete KYC Level 2 verification, provide your email address and phone number, and submit the documentation required by the third-party channel.

Q: What is a trading account?

Before using Large Transfers, you need to open a virtual trading account through the third-party channel to receive fiat funds. This account is for your exclusive use.

Q: Do accounts expire?

Large Transfers accounts require a monthly renewal fee; otherwise, the account will be deactivated and reclaimed. At this stage, both the account opening fee and monthly maintenance fee are waived.

Q: How long do deposits/withdrawals take?

An estimated 1–3 business days.

Q: Which countries/regions are eligible?

Please refer to the list of countries/regions where StraitsX does not provide services. Users from any region not on that list are eligible to apply.

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