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2. Set up your PLAATO network
2. Set up your PLAATO network

This guide will walk you through setting up the network for your PLAATO Pros

PLAATO Support avatar
Written by PLAATO Support
Updated over 2 months ago

The PLAATO Pro transmits data to the cloud over WiFi. For this data to be successfully transmitted, your PLAATO Pro will need a solid internet connection.

You have two options to connect your PLAATO Pros:
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​1. Create a PLAATO Guest Network (this is recommended for larger facilities)

2. Use the PLAATO Connect - Click here
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  1. Create a PLAATO Guest network

a. Using the Router’s Management Interface

  1. Find Your Router’s IP Address:

    • Check the router’s label or user manual for the IP address.

    • It is typically something like 192.168.1.1 or 192.168.0.1.

  2. Log In to Your Router:

    • Open a web browser and enter the IP address into the address bar.

    • Log in with the router’s admin credentials. These can be found on the router or manual, or set previously by the user.

  3. Access Network Settings:

    • Navigate to the "Network Settings" or "Wi-Fi Settings" section. Look for the option to create a Guest Network.

  4. Create the Guest Network:

    • Set up the SSID (network name) and a secure password for the guest network using the PLAATO credentials. Contact your CSM or support@plaato.io for these credentials.

  5. Frequency

    • The PLAATO Pros operate on a 2.4 GHz frequency. They will not work on 5GHz.

  6. Turn Off Local Network Access:

    • Make sure the guest network is isolated from your internal or local network. This is important for securing the PLAATO Pros and other critical devices. Look for options like "Disable access to local network" or "LAN isolation."

  7. Save Changes:

    • Once your settings are configured, save the changes. Your guest network should now be live.

b. Using a Router or ISP App

  1. Open Your Router or ISP App:

    • Many routers or ISPs provide a mobile app for managing Wi-Fi networks. Download the app if you haven’t already, then log in with your admin credentials.

  2. Access Wi-Fi Network Settings:

    • Navigate to the "Wi-Fi Settings" or "Guest Network" section in the app.

  3. Create the Guest Network:

    • Set up the SSID (network name) and a secure password for the guest network using the PLAATO credentials. Contact your CSM or support@plaato.io for these credentials.

  4. Isolate Guest Devices Using ACLs:

    • Use Access Control Lists (ACLs) or similar features within the app to ensure that guest devices (like PLAATO Pros) are isolated from your main network and sensitive internal systems.

  5. Frequency

    • The PLAATO Pros operate on a 2.4 GHz frequency. They will not work on 5GHz.

  6. Access Control for Devices:

    • Restrict access to the PLAATO Pro sensors to ensure there is no conflicting traffic.

Final Checks:

  • Test the Guest Network: Ensure it is live and operational.

  • Check PLAATO Pro Connectivity: Verify that PLAATO Pros can connect to the guest network. Ensure your PLAATO Pros are switched on and check the devices in your app.

2. Get Connected using the PLAATO Connect

What is the PLAATO Connect?

The PLAATO Connect is a small router that broadcasts the WiFi network that the PLAATO Pro connects to

The PLAATO Connect is recommend for smaller facilities or cellars that have an available ethernet port within line of sight of the fermenter vessels.
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It is essential to have excellent signal between the PLAATO Connect and your PLAATO Pros. Line of sight and minimal interference from obstacles will ensure a seamless connection and consistent transmission of data.

Inside your PLAATO Pro box, you’ll find the Plaato Connect, an ethernet cable, and a power cord.

  1. Plug the pro-connector into power using the power cable.

  2. Connect one end of the ethernet cable into the WAN Port and the other end into the LAN port on your WiFi router. (see image below)

3. Wait 1-2 mins, you should see LED lights start to come on. Connection is complete

when all three white LED lights come on.

4. The PLAATO Connect needs to remain turned on and connected to your WiFi

router as long as the PLAATO Pro device is in use.

*Please note, the PLAATO Connect has been pre-programmed to work with the PLAATO Pro. Avoid pushing on the buttons on your PLAATO Connect.

Not getting three lights on the PLAATO Connect? There could be several reasons why.

With many different network setups and wifi routers, extra security features such as firewalls and VPNs, it is common to experience challenges with first getting connected! Click here for a guide on how to find out what's stopping you getting connected.

Have you got three lights and the PLAATO Connect is in the optimum position? Great!

Click here to get those PLAATO Pros online! 🚀

Related FAQs

Ensuring the best signal for your PLAATO Connect

My PLAATO Pro has never come online

The PLAATO Connect: How to get the best connection

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