The PLAATO Pro transmits data to the cloud over WiFi. For this data to be successfully transmitted, your PLAATO Pro will need a solid internet connection.
Introducing, the PLAATO Connect!
What is the PLAATO Connect?
The PLAATO Connect is a small router that broadcasts the WiFi network that the PLAATO Pro connects to. It is essential to have excellent signal between the devices. The PLAATO Connect is the heartbeat of the whole operation so where you choose to install it and how far it is from the PLAATO Pros has a key impact on signal. If the signal strength between the devices is sub-optimal, you might experience lost or delayed data.
Click here for recommendations on how to ensure the best signal and connection.
Getting the PLAATO Connect connected
Inside your PLAATO Pro box, you’ll find the Plaato Connect, an ethernet cable, and a power cord.
Plug the pro-connector into power using the power cable.
Connect one end of the ethernet cable into the WAN Port and the other end into the LAN port on your WiFi router. (see image below)
3. Wait 1-2 mins, you should see LED lights start to come on. Connection is complete
when all three white LED lights come on.
4. The PLAATO Connect needs to remain turned on and connected to your WiFi
router as long as the PLAATO Pro device is in use.
*Please note, the PLAATO Connect has been pre-programmed to work with the PLAATO Pro. Avoid pushing on the buttons on your PLAATO Connect.
Not getting three lights on the PLAATO Connect? There could be several reasons why.
With many different network setups and wifi routers, extra security features such as firewalls and VPNs, it is common to experience challenges with first getting connected! Click here for a guide on how to find out what's stopping you getting connected.
Have you got three lights and the PLAATO Connect is in the optimum position? Great!
Click here to get those PLAATO Pros online! 🚀
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