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3. Get your PLAATO Pros online

This guide will walk you through adding your Plaato Pros to the system and getting them connected.

PLAATO Support avatar
Written by PLAATO Support
Updated over 7 months ago

Now you have successfully connected your PLAATO Connect, it is time to add your PLAATO Pro devices and PLAATO Connect to the app.

Add PLAATO Pro/s and PLAATO Connect to the app

  1. Log into the mobile app using your PLAATO Pro account credentials

  2. Tap on Account > Devices > Tap on the Plus (+) icon

  3. Scan the QR code located on your PLAATO Pro (see screenshot)

  4. To add the PLAATO Connect, tap on Account > Connect> Tap on the Plus (+) icon

  5. Scan the QR code located on the back of the PLAATO Connect

  6. Check to see when the PLAATO Connect was last connected. It should show "Heartbeats" in the last few minutes.

Voila! Your devices are now added to your PLAATO Pro App 🌟


Lets Switch your PLAATO Pro on! πŸš€

⚠️ Before turning on your PLAATO Pro, you will need to insert your batteries.

  1. Unscrew the lid on your device

  2. Take out your batteries from the side pockets of your PLAATO Pro case

  3. Using the "pull ribbon", pull out the battery holder

  4. Insert the batteries into the empty battery holder

  5. Gently slide the battery holder back into your device

  6. With the lid unscrewed, toggle the power switch button to "on"

Get your PLAATO Pro online πŸ“‘

  1. With the lid unscrewed, toggle the power switch button to "on". You should feel the device vibrate or hear a beep.

  2. The White LED Lights will turn on from L-R in a sequence then they will flash twice. This should mean that your PLAATO Pro has successfully connected.

  3. Go back to your mobile app to check. Account > Devices and see if the PLAATO Pro is showing as connected in the last few mins and the WiFi icon is displayed on your device. This indicates you are successfully connected to cloud. If what you see is a "crossed-cloud" icon, your device is not connected.


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    *Sometimes, connection can take a couple of mins. Refresh your app a few times and it should appear.

PLAATO Pro is not showing as connected? Click here for guide to find out why this is.

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