Sometimes you may need to request a one-off payment from a parent for club fees, missed sessions, or special events. PLAI makes this easy with a Custom Payment Request.
📝Steps to Send a One-Off Payment
Go to the Orders tab in PLAI.
Click the “+ Request Payment” button.
Under Select Product, scroll to the bottom and choose “Custom Product” — this will open a new page.
Select the Member who needs to pay.
Name the payment clearly, e.g.:
September 2025 Subs (2 Weekly Sessions)
Enter the amount to be requested.
Choose the Category as Other.
Click Send Request — this will generate a payment link that is emailed directly to the parent.
💡Tips & Benefits
Use clear, descriptive names for payments to avoid confusion.
Double-check the member and amount before sending.
Parents can pay easily via the link in the email using their wallet balance or card.
Ideal for late fees, catch-up sessions, or special events.
Keeps payments organized and easy to track in PLAI.
✅Summary
Custom Payment Requests allow clubs to collect one-off payments quickly and securely.
The process is fast, automated, and parent-friendly.