Overview
This article explains how % Taxes work in Platter, how tax settings are linked to categories, and how items automatically inherit the correct tax based on their assigned category.
Prerequisites
Manager or Admin access
Access to Platter Back Office
Steps
Log in to Platter Back Office.
Navigate to Settings > Restaurant Settings.
Tap the first option: % Taxes.
Review the built-in tax options available in Platter:
Meals – 13% HST (Rebate on prepared meals $4.00 and under)
Alcoholic Beverages – 13% HST
Non-Alcoholic Beverages – 13% HST (Rebate when purchased with meals $4.00 and under)
No Tax
When creating or editing a Menu Category, select the appropriate tax option.
Once the tax is assigned to a category, all items created under that category will automatically inherit the same tax.
Save your changes and allow the POS to sync.
Troubleshooting
If taxes are not applied, check that the correct tax option is selected in the category settings.
Confirm the category is active.
Ensure the POS device is connected to the internet to receive the latest updates; if not, set it up.