Are you preparing to configure your email domain name on Plezi ? You've come to the correct location!
You must construct your Emailing DNS in order for your contacts to feel at ease when they get an email from Plezi.
Step 1: Set up your Emailing DNS
This sending domain should be in the same format as your email address, in the form your-company.com.
For example, at Plezi our emails are prenom.nom@plezi.co.
- From your Plezi account, go to the Settings icon in the bottom left corner (1).
- In the left sidebar menu, go to technical configuration (2).
- Click on "Custom Domain" (3).
- Finally, add your email domain and click OK. (4)
What's next ?
- Copy the 5 CNAME records into the table (they may take a few seconds to appear while we automatically create your email account)
Once the 5 CNAME are displayed as above, you should create them at your hosting provider (e.g. DNS provider: OVH, Amazon Web Services, BigRock).
You have completed the configuration! 🎉
How do we validate your installation ?
Each minute, we run automated checks to validate your records. If the validation is successful, the status of your domain will be changed to "Verified" and you will receive a confirmation email.
If you have not heard from us, it is either because :
your DNS has not yet been propagated (this can take up to 48 hours)
or something is wrong with your configuration
If you get stuck or don't understand why the check isn't (yet) successful, please contact us via chatbot.
Step 2: Create or update your Sender Policy Framework (SPF)
🤓 Lacking it, your chances of reaching your contacts' inboxes are significantly reduced!
The SPF is a DNS record that confirms the sender IP address is authorised to send emails from your domain. You must create a subdomain that will be included to your email headers and used to track clicks and opens as part of the "white label" process. SPF looks up authorised senders for the domain using the domain value in the header.
If you already have a SPF record for your root domain
You just need to add "include: sendgrid.net" to the existing record.
include:sendgrid.net |
For instance, if your record is:
v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com ~all |
You will just have to add “include:sendgrid.net” at the end of the chain, before ~ all.
Your record will then be:
v=spf1 a mx include:_spf.google.com include:spf.protection.outlook.com include:sendgrid.net ~all |
If you do not have a SPF record for your domain, you must create a TXT record with the following value:
v=spf1 include:sendgrid.net ?all |
Tips & Trick
Why set up your email domain in Plezi One?
- To enable Plezi One to send email campaigns from your own domain.
- Sending emails through a custom domain increases your chances of reaching your contacts' inboxes.
- 👉🏽On Plezi One/Plus, you can only have one custom email domain. Future developments will include the ability to send emails from numerous domains.