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[User] How to Enable Seamless Activation

Step-by-step guide on how to allow Plugzio devices to automatically start sessions when you plug in

Updated over a week ago

Plugzio devices are designed to be able to bill users fairly for the electricity they use and to allow device managers to get compensated for providing the service, infrastructure, and electricity.

In public parking, where multiple users have access to publicly shared Plugzio devices, activation and authentication by users are a must if users want to be billed fairly. However, activation may not always be necessary in scenarios like private resident parking, where Plugzio devices may only have a single user. In a single-user scenario, we understand that constant activation and authentication may not be desired.

What Is "Single User Auto-Start"?

Single User Auto-Start is a feature that allows the sole authenticated user to start Plugzio sessions without having to activate the device from their user dashboard. Sessions are initiated when plugged into the Plugzio device and start charging. This allows device managers to track consumption and regulate billing while removing the need for manual activation for the user.

When using this feature, there are a few things that both Plugzio users and managers should be aware of:

As A User Using Auto-Start:

  • With easy access comes less security - Enabling sessions to automatically start means that the user will be responsible for and billed for any and all consumption on this device without the user's authentication. This means that anyone can plug in at your expense.

  • Accepting the Manager's Payment Plan - Enabling this feature means the user automatically accepts any payment plan rates set by the device manager. It is the user's responsibility to follow up with the device manager regarding rates and payments.

  • Stopping A Session - The user will still have the ability to stop sessions remotely. Stopping a session will require the user to manually start a session from the user dashboard

Initial Requirements

  • This article assumes that the device manager has granted you access to the device.

  • This article assumes that the device's manager has configured the device to allow "Single User Auto-start" as per Manager - Setting Up Single User Auto-start.

Steps

  • When activating a device that is configured to allow sessions to start automatically, you will see an additional section below the payment plan information offering you to enable sessions to start automatically.

  • It is strongly advised that you review the functionality and risks of allowing sessions to start automatically. You can review this information by clicking on the "LEARN ABOUT AUTOMATICALLY TARTING SESSIONS" button.
    - You can also learn more about this feature and the risks here.

  • If you are willing to accept the risk, check the checkbox, plug in, and then select "CONFIRM" to start the session.

  • Upon selecting confirm, the session starts normally.

  • When the session ends by unplugging, the LED of the device will be breathing white instead of cyan. This indicates that auto-start is enabled, and plugging in next time will automatically trigger a session under your user account.
    - Note that ending a session from the dashboard instead of unplugging will disable auto-start. You will then need to manually activate a session to re-enable auto-start.

Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.

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