Initial Requirements
This article assumes that you have created a Plugzio account and have 1 or more devices registered to the account. If you have not created an account or registered a device, please see the following guides:
Manager - Registration & Get Started - For management account creation
Manager - Registering Devices - For device registration
Steps
Open your browser and navigate to https://manage.plugz.io/
Log into your Plugzio account.
Click on the "Service Subscription" tab on the navigation bar to go to the "Service Subscription" page.
The navigation bar can be seen on the left of the page
If the navigation bar is not seen click the icon next to the "Plugzio" logo on the top left of the page
Here you will see the subscription status of your device. For example:
Find the device that you would like to extend the subscription for from the list and select either:
Extend Subscription - Manually extend the subscription by a fixed number of days.
Enable Auto-Payment - Set up auto-payments to renew the device's subscription every 30 days.
Subscription payments are made through the Plugzio wallet system and only USD or CAD currencies are accepted at the time of publishing this article.
If you need to create a wallet for the payments, please refer to the Manager - Create & Edit A Wallet article.
If you need to top up your wallet for payments, please refer to the Manager - Top Up A Wallet article.
Related Article: What happens if the Plugzio software subscription expires?
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.