Notifications help your studio maintain a polished, proactive relationship with clients — without needing to manually send emails for every booking. With a mix of system-generated and custom-triggered notifications, you’ll keep clients in the loop from the moment they book, through post-session follow-ups and even long-term re-engagements.
This is where you turn communication into a branded, automated extension of your studio.
🔍 Where to find it:
Admin Panel → Studio Settings → Notifications
📩 Types of Notifications
There are two main categories:
1. System Notifications (Pre-built & always-on)
These are automatically sent by Podyx and cover all the key lifecycle events:
Booking Confirmation
Session Reminder
Session Reschedule Confirmation
Session Cancellation (by client or studio)
Bundle Purchase Confirmation
Session Assigned from Bundle
You can but don’t need to configure these — they work out of the box.
🧠 You can view what these messages say by clicking into the “System Notifications” section.
2. Custom Notifications (Optional & fully configurable)
You can create your own notifications to go beyond the basics and keep clients engaged. There are three types, each with their own purpose:
🕒 Reminder
Send an additional reminder before a client’s upcoming session.
You can set:
Time of delivery (e.g., 24 hours before, 2 hours before)
Subject line + custom message + closing message
Use cases:
Last-minute tips
What to bring
Parking instructions
Studio policies
⏳ Follow-Up
Send a thank-you or next-steps email after a session ends.
You can set:
Delay time (e.g., 1 hour later, 24 hours later)
Subject line + custom message + closing message
Use cases:
“Thanks for recording with us!”
Remind them to leave a review
Offer a bundle or discount code
🔁 Re-engagement
Trigger a check-in email after a period of inactivity (based on time since last session).
You can set:
Delay time (e.g., 30 days, 60 days)
Custom subject, body and closing
Use cases:
“We miss you — ready to book again?”
Seasonal promotions
Bring lapsed clients back into the studio
Combine it with promo codes
🎨 Email Branding (Appearance)
Don’t forget: You can upload a custom banner to be shown in all email notifications from your studio.
Go to:
Admin Panel → Studio Settings → Appearance
This gives your emails a branded, professional look that reflects your studio identity — especially important for reminders and follow-ups that go beyond transactional messages.
💡 Tips for Using Notifications Effectively:
Stack your communication thoughtfully:
→ System email → Reminder → Follow-Up → Re-engagement (if needed)Keep your messages short, helpful, and aligned with your brand tone
Use emojis and bold formatting in moderation to keep things engaging
Make sure each notification is tied to the right setup if you run multiple types of services
✅ Summary:
Podyx’s notification system helps you automate client communication that feels personal, timely, and on-brand. From confirmations to check-ins, these messages keep your clients informed and engaged — without you needing to lift a finger each time.
Use it to:
Reduce no-shows
Reinforce your professionalism
Bring clients back again and again