Who this is for: studio operators (admin panel) · Product: Podyx V2

Your studio profile is the identity everything else inherits. It feeds your booking page, your emails, your invoices and the contact details clients use to reach you. It takes ten minutes and it is worth doing properly, because a half-filled profile shows up in front of customers.

Watch the Settings walkthrough

Settings → General

If a save is refused, every problem is listed at once. Each message appears under the field it belongs to, what you typed is kept, and the page scrolls to the first one. Work down the list, fix them all, and save again.

💡 On a form this long, that means one pass instead of fixing one error, saving, and being told about the next.

These are two different fields and they do two different jobs.

The Contact details on your booking page show the contact email you configured. Previously the page displayed the studio email used for Podyx notifications, which was the wrong field. If client replies have been arriving in an inbox nobody watches, or in an internal address you never meant to publish, that is why, and it is now fixed.

⚠️ Go and check your contact email now. It is the address on display, so make sure it is the one you actually want clients writing to.

💡 The contact email and phone on your landing page are still display only. They appear on a button in the floating menu so clients can reach you directly; Podyx's own emails continue to go out through Notifications.

Your time zone is set here, and everything that carries a time reads from it: the hours on your booking page, your calendar, your reminders and the invitations clients receive.

Changing it moves everything with it. Upcoming reminders, prep check-in emails and Google Calendar events all move to the new zone, and clients and guests receive an updated calendar invitation for any session whose time moved. Previously those were left behind on the old zone, which is how a client ended up with a reminder an hour out from the session.

⚠️ That makes a time zone change safe to do, but not invisible. Your clients will receive updated invitations, so this is not a silent setting to fiddle with. Change it because it is wrong, not to see what happens.

The list of zones now includes "Pacific Time — Vancouver" and "Mountain Time — Edmonton".

⚠️ British Columbia stops changing its clocks on 1 November. A studio in British Columbia currently set to "Pacific Time — Los Angeles" should switch to "Pacific Time — Vancouver". If it does not, its times will drift by an hour relative to local time when Los Angeles changes its clocks and Vancouver does not.

💡 This is the one case where the zone you picked at setup can quietly become wrong without anyone touching it. Where an entry names your own region, pick that one rather than the nearest big city.

They are not on this tab. Your currency, tax name, tax rate, and the two settings that control how prices are entered and how tax is displayed all live in the Tax and currency section of the Payment tab, at Settings → Booking → Payment → Tax and currency.

See Tax, VAT & Currency for the full walkthrough — in particular the difference between Prices are entered, which changes what your clients actually pay, and Tax display, which only changes how prices look on your booking site.

The Security tab controls how much access the Podyx support team has to your backend. Choose full access, read-only, or no access. Granting access makes troubleshooting dramatically faster when something breaks, and you can change it back whenever you like.

💡 Read-only is a sensible default. It lets support investigate without being able to change anything.

Account deletion also sits in the General tab. It is permanent, so treat it accordingly.

Fill in your name, language, address and contact details, and link your website. If a save is refused, every problem is listed at once under the fields that caused it, with your entries kept, so you can fix them in one pass. Check that your contact email is the address you want clients writing to, since that is the one shown publicly, while the studio email stays internal for Podyx notifications. Your time zone is set here too, and changing it moves upcoming reminders, prep check-in emails and Google Calendar events with it, sending clients and guests an updated invitation for any session whose time moved — and a British Columbia studio on "Pacific Time — Los Angeles" should move to "Pacific Time — Vancouver" before 1 November. Tax and currency are set separately under Settings → Booking → Payment → Tax and currency, not here. Then pick a support access level so help is quick when you need it. Everything downstream reads from here.

Related: Booking Rules · Tax, VAT & Currency · Custom Domain & Account · Branding Your Booking Page