Who this is for: studio operators (admin panel) · Product: Podyx V2
Your studio profile is the identity everything else inherits. It feeds your booking page, your emails, your invoices and the contact details clients use to reach you. It takes ten minutes and it is worth doing properly, because a half-filled profile shows up in front of customers.
🎥 Watch the walkthrough
🔧 Where to find it
Studio Settings → General
🛠 Set your studio identity
Studio name and language
Address, so clients know where they are going
Phone number, contact email and studio email
Website URL. Your logo links back to it, so people can get from your booking page to your site in one click.
📧 Contact email vs studio email
These are two different fields and they do two different jobs.
Contact email is the public one. It is what appears in the Contact details on your booking page, and it is the address clients will write to.
Studio email is internal. Podyx uses it to send you notifications, and it is not shown to clients.
The Contact details on your booking page show the contact email you configured. Previously the page displayed the studio email used for Podyx notifications, which was the wrong field. If client replies have been arriving in an inbox nobody watches, or in an internal address you never meant to publish, that is why, and it is now fixed.
⚠️ Go and check your contact email now. It is the address on display, so make sure it is the one you actually want clients writing to.
💡 The contact email and phone on your landing page are still display only. They appear on a button in the floating menu so clients can reach you directly; Podyx's own emails continue to go out through Notifications.
🧾 Looking for tax and currency?
They are not on this tab. Your currency, tax name, tax rate, and the two settings that control how prices are entered and how tax is displayed all live in Studio Settings → Tax and currency.
See Tax, VAT & Currency for the full walkthrough — in particular the difference between Prices are entered, which changes what your clients actually pay, and Tax display, which only changes how prices look on your booking site.
🔒 Support access
The Security tab controls how much access the Podyx support team has to your backend. Choose full access, read-only, or no access. Granting access makes troubleshooting dramatically faster when something breaks, and you can change it back whenever you like.
💡 Read-only is a sensible default. It lets support investigate without being able to change anything.
🗑 Deleting the account
Account deletion also sits in the General tab. It is permanent, so treat it accordingly.
🧠 Why it matters
These details travel everywhere, onto your booking page, emails and invoices.
A complete profile builds trust before anyone has spoken to you.
Support can help you faster when the access level is set deliberately rather than left at nothing.
✅ Summary
Fill in your name, language, address and contact details, and link your website. Check that your contact email is the address you want clients writing to, since that is the one shown publicly, while the studio email stays internal for Podyx notifications. Tax and currency are set separately in Studio Settings → Tax and currency, not here. Then pick a support access level so help is quick when you need it. Everything downstream reads from here.
Related: Booking Rules · Tax, VAT & Currency · Custom Domain & Account · Branding Your Booking Page