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🧾 Tax, VAT & Currency

Set your currency, tax name and rate in Studio Settings → Payment → Tax and currency, and control both how you enter prices and how tax appears to customers.

Written by Marko Marjanovic

Who this is for: studio operators (admin panel) · Product: Podyx V2

Tax and currency settings decide how every price in your studio is calculated and displayed. They are worth getting right early, because changing them after money has moved means reissuing documents and explaining yourself to clients.

🎥 Watch the walkthrough

🔧 Where to find it

Studio Settings → Payment → Tax and currency

Tax and currency is a section inside the Payment tab, not a tab of its own — scroll down the Payment page to find it. Currency, tax name, tax rate and the two price settings all live there, and you save them with the Save tax and currency button.

ℹ️ Your studio's own VAT number is not set here — see below.

💱 Currency

Pick the currency your studio trades in. It applies to the prices of your services and to tax where applicable, and it carries across your booking page, payments and invoices so everything reads consistently.

⚠️ Set this before you price anything. Changing currency later does not convert your existing prices — you will be retyping every amount.

🔗 Your currency has to match your Stripe account

If you take card payments, your currency must be one your connected Stripe account can actually charge in. Podyx now checks this for you:

  • Choosing an unsupported currency is refused up front — both in Settings and during onboarding — and the message names the currencies your Stripe account can take, so you are not guessing.

  • If your studio is already in that state, customers are told clearly that the studio cannot take card payments in this currency and that their card was not charged. Nobody is left wondering whether money moved.

💡 If the currency you want is refused, the fix is on the Stripe side — your Stripe account needs to support it. Changing it in Podyx alone will not work, which is exactly why the check exists.

Studios pricing in Bahraini dinar, Jordanian dinar, Kuwaiti dinar, Omani rial or Tunisian dinar can take card payments normally. These currencies handle decimal places differently from most, and charges, platform fees and refunds all land on amounts Stripe accepts.

🧾 Tax name and rate

  • Tax name. The abbreviation used in the country your studio operates in — VAT, GST, sales tax, and so on. This is the label clients see on documents.

  • Tax rate (%). The percentage applicable in your country, entered to two decimal places.

Studios that do not charge tax see no tax lines at all on invoices and receipts.

🏷️ Your tax name now shows everywhere

Whatever you type as your tax name is the word customers and staff see across the product. If you trade in a GST country, tax lines read GST — not VAT.

That includes checkout for sessions, bundles and subscriptions, the tooltip on the Calendar, the Add additional services screen and the purchase detail view. Previously some of these said "VAT" regardless of what you had set, which made documents look wrong in every country that does not use the term.

💡 Nothing to do here — set the tax name once in Tax and currency and it propagates. If you have been working around this by explaining the wording to clients, you can stop.

🧷 Add-ons keep the rate they were sold at

Tax lines on add-ons now show the rate the add-on was actually charged at, rather than your studio's current tax rate.

So if you change your tax rate, add-ons sold before the change keep showing the rate the client genuinely paid. Historical invoices and purchase records stay as they were issued instead of quietly rewriting themselves to match your new setting.

ℹ️ Nothing to do here — your new rate applies to everything sold from the change onwards, and past records stay accurate for reconciliation and audits.

💰 "Prices are entered" — what your catalog numbers mean

This is the setting people most often misread, so it is worth being precise. Prices are entered tells Podyx what the numbers you type into your catalog actually represent:

  • Without tax — tax is added on top (the default). The figure you type is the net price, and tax is calculated and added at checkout. A £100 service with 20% tax means the client pays £120.

  • With tax included in the price. The figure you type already contains the tax. A £100 service with 20% tax means the client pays £100, of which £16.67 is tax.

⚠️ Changing this changes what customers pay. It is not a display preference — it reinterprets every price in your catalog. Podyx will show you the effect on your prices before the change is saved, so review that preview carefully rather than clicking through it.

💡 Tax-inclusive entry suits consumer-facing studios, where the number you set is the number clients see and pay. Tax-exclusive entry suits B2B studios whose clients reclaim the tax anyway. Either way, invoices state net, tax and gross amounts separately.

🧮 Tax-inclusive figures now add up

If you enter prices with tax included, the net, tax and gross figures on your documents now reconcile correctly. This applies to invoices, session detail pages, purchase history and additional-services pages.

Before this, tax-inclusive studios could see totals that did not quite tie out — a net and a tax line that did not sum to the gross the client actually paid. If you noticed that and were reconciling it by hand, it is fixed.

ℹ️ Studios that enter prices without tax — the default — see no change at all. Those figures were always correct.

🚪 Studio Tours are taxed too

Studio Tours now record and invoice their tax the same way a session does, so a paid tour appears in your tax reporting rather than falling outside it.

⚠️ Tours booked before this change keep the invoice they were issued with. Only tours booked from now on carry the tax line.

👀 "Tax display" — how prices look on your booking site

Tax display is a separate setting and does something different: it controls how prices appear to customers on your booking site. It does not change what anyone pays, and it does not change what your catalog prices mean.

So the two settings answer two different questions:

Setting

Question it answers

Changes what clients pay?

Prices are entered

What do the numbers in my catalog mean?

Yes

Tax display

How should prices look on my booking site?

No

💡 If a client has queried a price, check which of these two you actually changed. Nine times out of ten a "the price went up" complaint traces back to Prices are entered, not Tax display.

If you display prices with tax, checkout now carries that through to the end. The amount stated at Proceed is the amount the client is charged on the payment step — the figure no longer drops by the tax amount between one screen and the next.

That drop looked like a pricing error at the worst possible moment: the point where a client is committing. Nothing changed about what they were charged, only about what they were shown on the way there. Now the number they see when they commit is the number they pay, all the way through.

ℹ️ Nothing to do here, and nothing to change in Settings. Studios displaying prices without tax see the same checkout as before.

🏢 VAT numbers — yours and your clients'

There are two different VAT numbers in Podyx and they are set in two different places, which catches people out.

  • Your studio's VAT number is set in Company details under Studio Settings, alongside the rest of your business information and next to your Tax ID — not in the Tax and currency section.

  • Your clients' VAT numbers are collected from them at checkout, through the billing fields you configure in Invoicing. Business clients typically need to supply a company VAT number and address so they can expense the booking.

💡 If a corporate client has asked you to reissue an invoice with their company details on it, the fix is the second one: add the VAT field to your business billing fields so it is captured at checkout next time.

📋 Looking for checkout metadata?

Custom checkout metadata fields are in the Stripe Connect section — also on the Payment tab, further down. See Connect Your Payments.

🧠 Why it matters

  • Compliant invoices depend entirely on these fields being right.

  • No pricing surprises at the moment of payment, which is where bookings get abandoned.

  • Business clients can expense you cleanly when your tax details are complete.

✅ Summary

Currency, tax name, tax rate and the two price settings all live in the Tax and currency section of Studio Settings → Payment. Set your currency before you price anything, and make sure it is one your connected Stripe account can charge — Podyx refuses an unsupported one up front and tells you which it accepts. Your tax name now appears everywhere in place of a hardcoded "VAT", tax-inclusive documents reconcile correctly, add-ons keep the tax rate they were actually sold at even if you change your rate later, and Studio Tours record their tax like any other booking. Choose your price entry mode based on who you sell to, remembering that Prices are entered changes what clients pay while Tax display only changes how it looks — and if you display prices with tax, the amount shown at Proceed is now the amount charged at payment, with no drop between screens. Your studio's own VAT number goes in Company details, and your clients' VAT numbers are collected at checkout through Invoicing.

Related: Invoicing · Connect Your Payments · Studio Profile & General · Purchases

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