Skip to main content
All CollectionsConnectorsE-mail
How can I connect Klaviyo to my account?
How can I connect Klaviyo to my account?

I need to add Klaviyo to my account

Louise avatar
Written by Louise
Updated over a week ago

Before setting up the Klaviyo connector, please ensure that your Klaviyo account already has data available. Polar Analytics will pull insights based on the existing data in Klaviyo, so pre-existing data is essential for accurate reporting.

1. Connect Klaviyo to Polar Analytics

  1. Navigate to the Connectors Page
    Go to your Connectors page and select Klaviyo.

  2. Click "Connect to Polar Analytics"
    A pop-up will appear prompting you to enter specific details. Follow the steps below to ensure a smooth connection.

2. Setting Up the Klaviyo API Key

To connect Klaviyo to Polar Analytics, you will need a private API key from Klaviyo with specific permissions. Follow the steps below or from Klaviyo's help center here.

  • Generate a Private API Key
    In your Klaviyo account, go to Settings > API Keys and click Create API Key. Label the new key for easy reference.

  • Set API Key Permissions
    Ensure the key is set to Read-Only Access for all scopes.

  • Paste the API Key into Polar Analytics
    Copy the API key and paste it into the Polar Analytics field for API Key.

3. Additional Setup Details

  • Shopify URL
    Select the associated Shopify store URL from the drop-down list.

  • Klaviyo Site ID
    You’ll also need your Klaviyo public API key (i.e., site ID) for the final step. Enter this in the relevant field, then click Connect.

Once connected, your data will begin syncing.

Note: Due to Klaviyo’s API rate limits, the initial sync may take some time, particularly if you have a large volume of data. Please allow 1-2 weeks for the initial historical sync to finish. You can check sync progress from the Connectors page.

Accessing Your Klaviyo Data in Polar Analytics

Once the data has loaded, you’ll have access to several new insights:

  • Acquisition Tab: View the "Revenue By Attribution Channel" dashboard.

  • Engagement Tab: This tab is dedicated to Klaviyo-based engagement insights, giving you a comprehensive view of how your audiences interact with your brand.

Enjoy exploring your data, and reach out if you encounter any issues during setup!

Did this answer your question?