How to connect your Klaviyo account
Before setting up the Klaviyo connector, please ensure that your Klaviyo account already has data available. Polar will pull insights based on the existing data in Klaviyo, so pre-existing data is essential for accurate reporting.
1. Connect Klaviyo to Polar Analytics
Navigate to the Connectors Page
Go to your Connectors page and select Klaviyo.Click "Connect to Polar Analytics"
A pop-up will appear prompting you to enter specific details. Follow the steps below to ensure a smooth connection.
2. Setup Details
Shopify URL
Select the associated Shopify store URL from the drop-down list.Klaviyo Public API Key / site ID
Enter your Klaviyo Public API Key or site ID, you can find this in your Klaviyo account settings here
3. Create Private API Key
To connect Klaviyo to Polar, you will need a private API key from Klaviyo with specific permissions. Follow the steps below or from Klaviyo's help center here.
Generate a Private API Key
In your Klaviyo account, go to Settings > API Keys and click Create Private API Key. Label the new key, "Polar", for easy reference.Select Access Level
Ensure the key is set to Read-Only Access for all scopes.
Paste the API Key into Polar Analytics
Copy the API key and paste it into the Polar Analytics field for API Key.Click Connect.
Once connected, your data will begin syncing.
Note: Due to Klaviyo’s API rate limits, the initial sync may take some time, particularly if you have a large volume of data. Please allow 1-2 weeks for the initial sync to finish. You can check sync progress from the Connectors page.
Accessing Your Klaviyo Data in Polar Analytics
Once the data has loaded, you’ll have access to several new insights:
Acquisition Tab: View the "Revenue By Attribution Channel" dashboard.
Engagement Tab: This tab is dedicated to Klaviyo-based engagement insights, giving you a comprehensive view of how your audiences interact with your brand.
Enjoy exploring your data, and reach out if you encounter any issues during setup!
Available Metrics and Dimensions
Metrics
Metrics
Raw
Campaign Bounces
Campaign Placed Orders
Campaign Revenue
Campaign Sends
Campaign Spams
Campaign Unique Clicks
Campaign Unique Clicks Excl Bots
Campaign Unique Opens
Campaign Unsubscribes
Discounts
Flow Bounces
Flow Placed Orders
Flow Revenue
Flow Sends
Flow Spams
Flow Unique Clicks
Flow Unique Clicks Excl Bots
Flow Unique Opens
Flow Unique Sends
Flow Unsubscribes
List Unsubscribes (From Page)
New Subscribers
Tax
Tips
Total Customers
Total Orders
Total Revenue
Computed
Klaviyo Average Order Value
Klaviyo Bounce Rate
Klaviyo Bounces
Klaviyo Click-through Rate
Klaviyo Click-through Rate Excl Bots
Klaviyo List Growth %
Klaviyo Open Rate
Klaviyo Placed Order Rate
Klaviyo Revenue
Klaviyo Revenue per Subscriber
Klaviyo Sends
Klaviyo Spams
Klaviyo Unique Clicks
Klaviyo Unique Clicks Excl Bots
Klaviyo Unique Opens
Klaviyo Unsubscribe Rate
Klaviyo Unsubscribes
Campaign Bounce Rate
Campaign Placed Order Rate
Campaign Revenue per subscriber
Campaign Spam Rate
Campaign Unique Click Rate
Campaign Unique Click Rate Excl Bots
Campaign Unique Open Rate
Campaign Unsubscribe Rate
Flow Bounce Rate
Flow Placed Order Rate
Flow Revenue per subscriber
Flow Spam Rate
Flow Unique Click Rate
Flow Unique Click Rate Excl Bots
Flow Unique Open Rate
Flow Unsubscribe Rate
Dimensions
Dimensions
Acquisition channel
Campaign
Campaign id
Campaign status
Campaign type
Country
Customer expected date of next order
Customer id
Date
Flow
Flow id
Flow status
List id
List name
List type
Message
Message type
Order id
Person id
Sales channel
Store
Store currency
Subject
Timezone
F.A.Q.s
Klaviyo notified us that your app is using a depreciated API version for some of your requests. Do I need to take any action?
Klaviyo notified us that your app is using a depreciated API version for some of your requests. Do I need to take any action?
We are aware and are taking the proper steps to migrate to Klaviyo's new API. Rest assured, this update will be completed before the API is retired, and no action is needed on your end. You can read more about Klaviyo's API versioning and deprecation policy here.