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How can I see multi-touch Customer Journeys?
How can I see multi-touch Customer Journeys?

Once you've installed the Polar Pixel, you can apply filters to your Customer Journey table in Polar to uniquely see multi-touch journeys.

Abby Garland avatar
Written by Abby Garland
Updated over a year ago

When you're analyzing your Customer Journeys table within the Acquisition tab, you may want to see only the multi-touch journeys (by campaign or channel) that your customers are taking before converting at your store. In order to filter this table to only see journeys with more than one touchpoint, simply apply either a "Channel Touchpoints" or "Campaign Touchpoints" filter, and add a "Contains ," rule.

How-To: View Multi-Touch Customer Journeys

Can't see the Customer Journeys table? This article provides details on how you can get access to these insights by installing the Polar Pixel.

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